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Apple TV did a payment I didn’t want

How I get my money back

V655-G9,

Posted on Jan 22, 2022 8:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2022 10:45 PM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Apple Card
    1. You may know your --> See your Apple Card spending history
    2. Also, you may want to --> Manage Apple Pay cards and activity on iPhone
    3. Report an unknown transaction or dispute a charge --> If you see an Apple Services charge you don't recognize on ...
  3. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


2 replies
Question marked as Top-ranking reply

Jan 22, 2022 10:45 PM in response to ISabelVar

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Apple Card
    1. You may know your --> See your Apple Card spending history
    2. Also, you may want to --> Manage Apple Pay cards and activity on iPhone
    3. Report an unknown transaction or dispute a charge --> If you see an Apple Services charge you don't recognize on ...
  3. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Jan 22, 2022 10:52 PM in response to ISabelVar

ISabelVar Said:

"Apple TV did a payment I didn’t want: How I get my money back"

-------


Consider Modifying your Credentials:

Being an unknown purchase, someone might have your credentials. So, by all means, consider modifying them, starting with a new password.

Apple TV did a payment I didn’t want

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