Face ID still not working.

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Level 1

4 points

I got my screen repaired and the Face ID still isn’t working, does that mean they didn’t repair it correctly?

iPhone 7, iOS 10

Posted on Jan 23, 2022 4:48 AM

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Answer 1

Best reply

Level 4

1,376 points

Screen replacement has nothing to do with the Face ID. You need to have the Face ID Sensor replaced by apple.

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Answer 2

Level 1

4 points

Okay so something is probably wrong with the sensor then.

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Answer 3

Level 1

4 points

Meaning I should take it into the Apple store to try to get it resolved?

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Answer 4

Yes. that's Correct.

However, your iPhone model is shown as an iPhone 7. What is the model you are trying to fix?

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