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jshwjiwj Author

Level 1

4 points

Face Id is not working after screen is repaired.

My screen got repaired and now face id won’t work.

iPhone 11 Pro Max, iOS 14

Posted on Apr 23, 2021 4:12 AM

Top-ranking reply

Dogcow-Moof

Level 8

36,629 points

Posted on Apr 23, 2021 4:15 AM

The display must be cryptographically keyed to the phone for FaceID to work.

If anyone other than Apple or an Apple authorized service agent repaired your screen, the pairing cannot be done, FaceID will not work and Apple will not perform any further repairs on your device.

If Apple repaired your device, make an appointment to have them correct their error.

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Face Id is not working after screen is repaired.

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