iPhone 12 not ringing with incoming calls/FT Calls

Hello,

I have a regular iPhone 12, 256GB, iOS 15.2.1 up to date, all apps up to date, on StraightTalk network, over Verizon towers where I am missing regular Calls, FaceTime Calls, and some Text & iMessage messages. This is not for all calls/messages, but occurs with about half of them. Ring Volume also seems to be affected when I use the side buttons to adjust the volume for sounds within apps, even though I have that feature OFF in Settings. I think it has done this since I got the phone brand new from Apple in Nov 2021. Occurs both when my phone is setting asleep and when I have it in my hand & using it. It just will not ring, but sometimes does when it’s setting asleep.

I have checked all my Settings that were suggested in other forum questions and all are set correctly to not do this. Have included screenshots of those Settings I double checked below - Attention Aware is OFF; FaceTime, Phone, & Message alerts are all ON; Volume is set to NOT be affected by Side Buttons, but that seems to be happening when I adjust for other app volumes; physical, side Mute button is OFF!

I really can’t figure this out.





iPhone 12, iOS 15

Posted on Jan 23, 2022 5:41 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 not ringing with incoming calls/FT Calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.