You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macfan03 Author

Level 1

5 points

iphone 11 not ringing when locked

I have Do Not Disturb switched off but my iPhone 11 is silent when locked - both for calls & messages. I keep missing calls when I am siting right next to my phone

iPhone 11

Posted on Aug 18, 2020 6:01 PM

Top-ranking reply

JDee

Level 5

6,485 points

Posted on Aug 18, 2020 6:14 PM

There's a couple of possible reasons why your phone might not be ringing. First, and I know you said this already, but you're sure Do Not Disturb is not activated, right? If it's not, is it possible that you somehow activated the mute switch -- it's the little slider/switch over the volume buttons. Another possibility is that you have the volume turned down. (Don't laugh - it happens!). Check in Settings>Sounds & Haptics. Finally, double (triple?) check how to put your phone vibrate, ring or silent, and make sure that everything is how it should be. Lastly, when in doubt, restart your iPhone.

Good luck!

-- JDee

View in context

iphone 11 not ringing when locked

Similar questions