You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Do Not Disturb issue

Do Not Disturb is not turned on, yet the "silence when locked" box remains checked. I am missing calls.

iPhone 11

Posted on Sep 1, 2021 11:32 AM

Top-ranking reply

IdrisSeabright

Level 10

169,949 points

Posted on Sep 1, 2021 11:44 AM

If DND is turned off, the fact that that box is checked is irrelevant. It only has an effect if DND is enabled. So, that's not why you're not getting calls.

Other things to check:

Is the mute switch enabled? It's the button on the side above the volume buttons,
Is the volume turned down?
Do you have Settings>Phone>Silence Unknown Callers enabled?

View in context

iPhone Do Not Disturb issue

Similar questions