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iPhone Do Not Disturb issue

Do Not Disturb is not turned on, yet the "silence when locked" box remains checked. I am missing calls.

iPhone 11

Posted on Sep 1, 2021 11:32 AM

Top-ranking reply

IdrisSeabright

Level 10

168,617 points

Posted on Sep 1, 2021 11:44 AM

If DND is turned off, the fact that that box is checked is irrelevant. It only has an effect if DND is enabled. So, that's not why you're not getting calls.

Other things to check:

Is the mute switch enabled? It's the button on the side above the volume buttons,
Is the volume turned down?
Do you have Settings>Phone>Silence Unknown Callers enabled?

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iPhone Do Not Disturb issue

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