activation lock
I just bought a new I pad, its second handed, and an apple id on it, I can't unlock it. I don't know whats the Apple ID either, so I was just wondering if theres a way to unlock it. thanks
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I just bought a new I pad, its second handed, and an apple id on it, I can't unlock it. I don't know whats the Apple ID either, so I was just wondering if theres a way to unlock it. thanks
Hello ~ Unfortunately, unless you can get in touch with the person who activation locked it you will not be able to use the iPad. We cannot help you and neither will Apple. Take or send it back for a refund unless the seller can unlock it. It may be a stolen device as the activation lock is an anti theft lock. Recycle it responsibly. Take a look here:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Also:
The All Too Common SAD Reality of Buying a Used iPad/iPhone
~Katana-San~
Hello ~ Unfortunately, unless you can get in touch with the person who activation locked it you will not be able to use the iPad. We cannot help you and neither will Apple. Take or send it back for a refund unless the seller can unlock it. It may be a stolen device as the activation lock is an anti theft lock. Recycle it responsibly. Take a look here:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Also:
The All Too Common SAD Reality of Buying a Used iPad/iPhone
~Katana-San~
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
activation lock