Unresponsive vertical strip on iPhone XS Max
There is a vertical strip on my iPhone XS Max which is unresponsive to touch. The screen works normally but it doesn’t recognize the touch, my battery health is 73%, What could be the issue?
User profile for user:
ryane77
User level:
Community Specialist
Hello Ajan211,
It sounds like you are experiencing issues with your display. We understand how important this is to you and we are here to help.
This article may be able to provide some guidance: If the screen isn't working on your iPhone or iPad
If the issue persists, you may need to reach out Apple directly. You can contact them by going to Get Support.
They will take a closer look and check on available options.
Cheers!