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Level 1

4 points

iPhone X Activation Lock

Trying to unlock an old phone i had in storage. It says the email linked to the phone is not an email i have ever used or anyone in my household. I purchased it years ago so i don’t have original packaging or receipt. All i have is the phone itself. How do I get around the activation lock?

iPhone X

Posted on Jan 23, 2022 11:05 AM

Best reply

Eric Root

Level 10

684,045 points

Posted on Jan 23, 2022 11:26 AM

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.

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iPhone X Activation Lock

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