I can't find my old imessages

I have my settings to save all imessages yet I can't find messages form 2020. The oldest is Aug 2021. Thanks

iPhone 13 Pro Max

Posted on Jan 23, 2022 1:11 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2022 4:10 PM

Got it.


If messages are missing, the only way to recover them would be via a pre-existing backup from either iCloud or iTunes/Finder. You can see how to restore your device from a previous backup here:


Outside of that if the messages are not in the thread, there would not be a way to recover them.


Take care.

3 replies
Question marked as Top-ranking reply

Jan 24, 2022 4:10 PM in response to SanShe26

Got it.


If messages are missing, the only way to recover them would be via a pre-existing backup from either iCloud or iTunes/Finder. You can see how to restore your device from a previous backup here:


Outside of that if the messages are not in the thread, there would not be a way to recover them.


Take care.

Jan 24, 2022 1:01 PM in response to SanShe26

Hi SanShe26,


We see you're unable to locate old iMessages.


To aid us in isolating this issue, can you confirm the following?

  • Is Messages toggled on under iCloud in Settings > [your name] > iCloud? If so, was it also toggled on when the message you're trying to locate was received?
  • Is the setting you're referring to the one under Settings > Messages > Keep Messages?
  • Is this an issue only for one specific contact or if you have other contacts with history going back that far, are those messages there?


Let us know, and we'll continue based on that info.


Cheers!

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I can't find my old imessages

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