phone screen says go. to support and won't turn on

my phone truenned up and says go. to apple support and connect to laptop with I did. how to I get my phone back on ?


iPhone X, iOS 13

Posted on Jan 23, 2022 2:31 PM

Reply
1 reply

Jan 23, 2022 2:57 PM in response to kolbi192

 If the screen isn't working on your iPhone


▷ Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

phone screen says go. to support and won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.