My phone won’t allow me to cancel the subscription that is recurring monthly for $14.95. It says it must be canceled on the device from where it was purchased but this is the only device I have.
if it was me then I would try some of the other ways to cancel subscriptions
How to cancel a subscription from Apple - Apple Support
if that did not help then I would reach out to apple support
There are two type of subscription
1st GIF
2nd GIF
If you don't see the subscription that you're looking for
If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.
Is the subscription billed through another company?
On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.
Get help with subscriptions that aren't billed through Apple.
Did a family member sign up for the subscription?
A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.
Did you subscribe with a different Apple ID?
To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.
Do you need to manage iCloud storage or AppleCare plans?
Downgrade your iCloud storage plan.
Manage an AppleCare+ plan or AppleCare Protection Plan.
Cancel subscription on my iPhone
