Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Monterey 12.1

Have 2019 MacBook Pro running Monterey 12.0.1. Auto update shows12.1 available update. Have tried3 times doing the update, which appears to install. However, 12.1to update continues to appear. What am I doing wrong? Thank you

Posted on Jan 24, 2022 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 9:02 AM

ekimnamfuak wrote:

Have 2019 MacBook Pro running Monterey 12.0.1. Auto update shows12.1 available update. Have tried3 times doing the update, which appears to install. However, 12.1to update continues to appear. What am I doing wrong? Thank you


Try a Safeboot  https://support.apple.com/en-us/HT201262


Log in and initiate the download from this environment.

verify you are using the Safari browser to download/initiate the macOS links.



How to upgrade to macOS Monterey

https://support.apple.com/en-us/HT212735


2 replies
Question marked as Top-ranking reply

Jan 24, 2022 9:02 AM in response to ekimnamfuak

ekimnamfuak wrote:

Have 2019 MacBook Pro running Monterey 12.0.1. Auto update shows12.1 available update. Have tried3 times doing the update, which appears to install. However, 12.1to update continues to appear. What am I doing wrong? Thank you


Try a Safeboot  https://support.apple.com/en-us/HT201262


Log in and initiate the download from this environment.

verify you are using the Safari browser to download/initiate the macOS links.



How to upgrade to macOS Monterey

https://support.apple.com/en-us/HT212735


Monterey 12.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.