Facetime failed with Iphone 7 Plus with IOS 15.2.1

Hello


I have seen the same issue with other users but running older IOS, I have the same problem with IOS15.2.1 here what I have done so far


Facetime failed once I click on accept or dial out Facetime audio or video calls


Here is the steps that I have tried


1) iphone 7 plus with Latest IOS 15.2.1 - All Apps are up to date

2) I reset my network connection

3) Log off and log on to Faetime

4) No Screen time been activate

5) Reboot my iphone


I follow the steps in the this link If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support ( But No luck)


What else can the communities sudgest rather calling support that could charge X$ for an old phone


Thank you

iPhone 7 Plus

Posted on Jan 24, 2022 11:36 AM

Reply
2 replies

Jan 25, 2022 11:01 AM in response to nagikozman

Hey nagikozman,


It sounds like you're having issues with FaceTime calls failing on your iPhone. We can understand wanting to get that resolved. We want to help.


It looks like you've tried all the steps in If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support.


Since that hasn't resolved the issue, we'd recommend contacting Apple Support here: Get Support


Thanks!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facetime failed with Iphone 7 Plus with IOS 15.2.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.