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mcarulli Author

Level 1

4 points

iPad not restoring

I have tried to restore my iPad to factory settings because the device was disabled from too many password tries. I am holding the home button while simultaneously inserting the usb cable into my laptop with iTunes open. It does ask if I want to restore. I click this, and then it opens a screen option to restore and update or cancel. I click the “restore and update” and then it takes longer than 15 minutes and nothing happens. The screen just goes back to disabled and I’ve tried this 5 times now! Help!

iPad, iPadOS 14

Posted on Jan 24, 2022 12:26 PM

Top-ranking reply

Smilin-Brian

Level 9

56,149 points

Posted on Jan 24, 2022 12:51 PM

If you see Connect to iTunes, follow this helpful guide here. 

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iPad not restoring

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