Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

updating IOS

hello, i was wondering how i could update my IOS, as i got given an iphone 6 but it doesnt allow me to install any apps as it says i need to update the IOS through Itunes, but its not letting me. and i need to update to IOS 10.00


iPhone 6, iOS 9

Posted on Jan 24, 2022 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 12:29 PM

An iPhone 6 can be 12.5.5, are you really only on version 10?

You're still not going to be able to install many apps as most of the require 13 or higher.


What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


1 reply
Question marked as Top-ranking reply

Jan 24, 2022 12:29 PM in response to taslim51

An iPhone 6 can be 12.5.5, are you really only on version 10?

You're still not going to be able to install many apps as most of the require 13 or higher.


What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


updating IOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.