Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my screen turning black within the window of Safari & Mail app? It seems to be spreading! a virus?

(I have a Macbook air with an M1 chip using Big Sur 11.4)


Has anyone else experienced this?


Recently the message window in Mail would go black for a few messages. I would close Mail and restart and seemed fine. But today it started happening with several messages.


Then it started happening within Safari, where I would have several tabs open, and 1 after another I would select a tab and the window would go black. Quit Safari app and reopened it, but then the typing started glitching in the search window (using my Logitech wireless keyboard).


Logged out of that user on my laptop. To afraid to go back in.

MacBook Air 13″, macOS 11.4

Posted on Jan 24, 2022 1:02 PM

Reply

Similar questions

9 replies

Jan 24, 2022 9:06 PM in response to MrHoffman

Hi mr Hoffman,

No, I don’t have it on Dark Mode setting. I wish I had taken a screen shot to show it, No one else I’ve talked to has experienced it. The only part that turned black was the window within the app, as if someone decided to ‘fill’ the message square window in solid black (within Mail). Around the window, everything else looks normal.

Jan 25, 2022 2:17 PM in response to John Galt

To John,


This seems to have solved my issues! Thank you! I still don't know what happened, but I am writing from my computer and have not experienced further problems.

I had forgotten that booting in Safe Mode includes a "basic check of your startup disk similar to using First Aid Disk Utility..." and that it is "useful when you're trying to resolve and issue that doesn't seem to be associated with using any particular app".


I will remember to try this first next time.


Thank you for your time and follow up. S

Why is my screen turning black within the window of Safari & Mail app? It seems to be spreading! a virus?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.