Phone software

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Level 1

4 points

Phone software

Couldn’t get iPhone X fixed during lockdown.but now I need it doing and am able to travel to a Genius Bar. Phone screen is randomly zooming in and not allowing me use top bar of the qwerty keyboard

iPhone X

Posted on Jan 24, 2022 2:02 PM

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Answer 1

Jan 24, 2022 2:09 PM in response to Nickwad15

⇢ If the iPhone screen isn't working. ⇠

▷ Update your iPhone. 📲

If that doesn’t work, try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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Answer 2

LD150

Level 10

91,211 points

Jan 24, 2022 2:42 PM in response to Nickwad15

Maybe zoom is turned on?

Turn off zoom in Settings, Accessibility, Zoom.

Or control it by double tapping with three fingers and drag the zoomed screen around with three fingers.

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Answer 3

LD150

Level 10

91,211 points

Jan 24, 2022 2:43 PM in response to Nickwad15

If that doesnt help and you need to, you can arrange a Genius appointment here

https://www.apple.com/retail/geniusbar/

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Answer 4

Nickwad15 Author

Level 1

4 points

Jan 24, 2022 2:15 PM in response to Smilin-Brian

Okay no problem can we now make a problem an appointment at the Genius Bar in Solihull for Saturday please. Because I’m sure you can understand that this is an expensive phone and it needs sorting

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Answer 5

Jan 24, 2022 2:38 PM in response to Nickwad15

I can't do that.

I don't work for Apple.

This community is for Apple users helping users. 😉

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