Do I need the account holder with me to get my iPhone serviced at apple store?

I have the iPhone 12 with my mom and shes the one who got us the iPhone. Do I need to have her with me to get my iPhone repaired at a apple store or can I just bring my License? We both have apple care.

iPhone 12, iOS 14

Posted on Jan 24, 2022 3:24 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2022 12:43 PM

Greetings Nathanchenry,


Thank you for using Apple Support Communities. It seems like you want to know what you will need to have with you when you go to get the iPhone serviced. We would recommend you use this article for more information.


"When you go, remember to bring these items:

  • Your sales receipt (if possible), in case your service requires proof of purchase
  • Your device and any accessories that you need help with
  • A form of personal identification, such as a driver’s license, passport, or other government-issued ID"


Get your iPhone, iPad, or iPod touch ready for service


Please don't hesitate to let us know if you need additional assistance.


Take care.

1 reply
Question marked as Top-ranking reply

Jan 25, 2022 12:43 PM in response to Nathanchenry

Greetings Nathanchenry,


Thank you for using Apple Support Communities. It seems like you want to know what you will need to have with you when you go to get the iPhone serviced. We would recommend you use this article for more information.


"When you go, remember to bring these items:

  • Your sales receipt (if possible), in case your service requires proof of purchase
  • Your device and any accessories that you need help with
  • A form of personal identification, such as a driver’s license, passport, or other government-issued ID"


Get your iPhone, iPad, or iPod touch ready for service


Please don't hesitate to let us know if you need additional assistance.


Take care.

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Do I need the account holder with me to get my iPhone serviced at apple store?

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