MacBook Keychain User Sub CA1

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I'm having difficulty with the Wallet, Apple Cash, Apple Card, this Basic Attestation User Sub CA1 certificate, mismatched Apple ID in iMessage and iCloud on iPhone, and FaceTime on my Mac. My calls go from my phone to the Mac but show up as "FaceTime" for calls coming and going to certain users of Android. I received the explanation that in settings for Phone, when you have Wifi Calling and Calls on Other Devices checked you can transfer the call to the computer and it will say "FaceTime." This is not accurate because my FaceTime will be signed out on my Mac, Wifi Calling is off, because FaceTime is signed out on my Mac the box for "Calls from iPhone" isn't an option and even when it signs itself in that option under preferences is not checked. When I go to change my audio output, I will see the option to connect to the computer but if you select it it is just silent.

I can go on and be more specific with all my issues, but I've been bogged down by all the issues. Its hard to know how to approach it because every time I talk to Apple it is 9 different departments and at this point 20 people and some supervisors. They've done screen recordings and even put a management profile on my iPhone. I don't hear back from anyone and they divert the issues by not allowing me to address everything at once. I have done restores and restores. It is so much of my time I want to ask Apple how I can get a job with them I've trouble shooted issues for them almost all day for months now and I just keep seeing things that are not right but have to start from the beginning every time. It is unfair. Apple - please let me get paid for doing this and working with you instead of against you.

I have all these same issues on a new MacBook Pro m1 pro. This one has only been online 8 hours or so. Fresh out of the box, I set it up the user and password offline. I looked in my keychain first before going online and this Basic Attestation User Sub CA1 certificate is not trusted  was NOT there. After going online and adding an Apple ID and going to iTunes to add a debit card I think is when it appeared. It's a new Apple ID, no iPhone or iPad associated with it, I have not used mail or messages on this MacBook Pro. The software is still lean with just anti malware apps installed other than Apple software. When going to the App Store and or iTunes to "verify identity" and add my debit card I get error messages that said to contact apple when trying to input my credit card in iTunes. It would not allow me to add my debit card. I had to use a gift card instead. I had this exact same problem on 2 of my newer MacBook Air M1 recently as well. Due to a recent hacker / malware problem on ALL my Apple devices I was forced to make a lot of new AppleID's as I worked through this problem so I think my card was associated to many Apple ID's thus the rejection.

Apparently this issues has been going on since 2020 if you look in these forums and Apple still hasn't bothered to fix it. From reading the Malwarebytes forums their developers mention hackers use untrusted keychain certificates to bypass malware detection software, which I was experiencing for many months (a nightmare). I'm not saying this Basic Attestation User Sub CA1 certificate is how they did it but its another security hole Apple hasn't bothered to fix. Why does Apple leave these untrusted certificates just hanging out there for years leaving our expensive computers vulnerable. :(

Looks like a known bug: https://discussions.apple.com/thread/252340614

I think I have exactly the same issues. Could you meanwhile find a solution?

Shawn_Hftg wrote:

I think I have exactly the same issues. Could you meanwhile find a solution?

Use the Get Support link in the upper right of this webpage, and discuss this with Apple Support.