Message Notifications not working

I stopped receiving message notifications. I checked my settings and they are still set to allow notifications. I have iPhone 13 pro max and I watch 7. I do use focus but even when they are turned off, no notifications are displaying either when phone is locked or unlocked. I have tried turning the notifications off, then back on and restarting my phone but they still don’t come through.

Posted on Jan 25, 2022 7:20 AM

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6 replies

Jan 26, 2022 12:04 PM in response to Harryclawson

Hey Harryclawson,


It sounds like you're having some trouble with notifications on your iPhone.


Check for an update for the iPhone if you haven't already, as updating may resolve the issue: Update your iPhone, iPad, or iPod touch. Also, check to see if all available app updates have been performed. If you're not sure how to do that, follow these steps: Update apps or use automatic downloads.


Temporarily turn off a VPN if you have one then test to see if notifications work: Use VPN on iPhone.


Keep us updated!

Feb 2, 2022 6:00 AM in response to Harryclawson

Hey Harryclawson,


Thanks for following up. Just to confirm, you are receiving the text messages, but you're just not receiving notifications for them? Are you receiving the notifications on the Apple Watch? If so, learn more about the reasons why an Apple Watch would receive notifications instead of the iPhone and vice versa, here: Notifications on your Apple Watch.


If you are not receiving the notifications on the Apple Watch either, let us know if this is happening with all contacts.


Cheers.

Feb 3, 2022 6:32 AM in response to Harryclawson

Hey Harryclawson,


Thanks for letting us know you don't receive the notification on either Apple Watch or iPhone. You mentioned earlier that notifications were turned on for Messages, but just to confirm, have you also confirmed that they are set to appear on the Lock Screen as well? Do this by going to Settings > Notifications > Messages, and make sure Lock Screen is checked.


If you're still having trouble, reach out here: Get Support.


Take care.

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Message Notifications not working

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