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bethanne96 Author

Level 1

4 points

I cannot get my iPhone 12 to do a hard shut off it is frozen in the on position

I cannot get my iPhone 12 to turn off for a reset it is frozen in the on position.

Posted on Jan 25, 2022 2:07 PM

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Top-ranking reply

Level 9

56,799 points

Posted on Jan 25, 2022 2:12 PM

Try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

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Top-ranking reply

Level 9

56,799 points

Jan 25, 2022 2:12 PM in response to bethanne96

Try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

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I cannot get my iPhone 12 to do a hard shut off it is frozen in the on position

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