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Level 1

8 points

Zip files will not download on MACOS 12.1

How to get Zip files will to download, and open on MACOS12.1. On Firefox, download starts, but when finished, there are 0 bytes

MacBook Pro 13″, macOS 10.12

Posted on Jan 25, 2022 3:05 PM

Top-ranking reply

Community Specialist

Posted on Jan 26, 2022 5:13 PM

Hello wjfeeh,

Welcome to Apple Support Communities. It looks like you're having issues downloading, and opening Zip files on Mac, and we'd like to help.

Are you experiencing the same behavior when using a different browser like Safari, or Google Chrome?

Here's how this works using Safari:

We were able to find this information about Firefox:

If you needed further assistance with the issue you're having with Firefox, please reach out to their technical support.

We hope this information is useful. Kind regards.

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