resetting icloud password keeps failing

resetting icloud password keeps failing; i can log in using a browser (firefox) but not able to reset using system preferences

Mac Pro

Posted on Jan 25, 2022 5:32 PM

Reply
2 replies

Jan 26, 2022 6:39 PM in response to cleo9021

Greetings cleo9021,


We understand you encountered a problem while attempting to reset your iCloud password. We hope to help shed some light on this.


There was a recent issue reported affecting several iCloud services as shown at our System Status page. Now that those issues have been marked as resolved, are you still unable to reset that password?


If so, please provide additional details related to the exact error message you're seeing while making the attempt to increase the chances of receiving a helpful reply to your post.


Thanks!

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resetting icloud password keeps failing

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