Two step verification

To turn on Two step verification Apple is asking me to verify the security code of an old credit card. I have no idea what that code is now. How do I get around this??

iMac 27″, macOS 12.1

Posted on Jan 25, 2022 6:17 PM

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Jan 25, 2022 6:37 PM in response to wglotz

Hello,

  • Apple normally does not ask for a security code from a credit card for Two factor authentication. It is a code sent to another Apple device that you have to enter on the Apple device you are using. You can find out more here: https://support.apple.com/HT204915
  • It could also be that you are in the option for adding or editing a payment method for your Apple ID and is asking for a security code on the credit card.


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Jan 25, 2022 7:27 PM in response to wglotz

Thanks for the screenshot, that was very helpful :)

It is verifying payment info on your Apple ID. Did this come up randomly, when you tried to download an app etc?


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Jan 26, 2022 5:29 AM in response to joel12mat

Since I posted the original message yesterday the "problem has been fixed". I signed in this morning and when asked to turn on two step verification I was asked to verify my payment method with my "current" credit card and not the "invalid" card.


Thanks for responses to the issue.


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Two step verification

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