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Hello there
I have a Late 2012 Mac mini with High Sierra 10.13.6, since about a year ago it began to restart sudenly with no reason.
The last time that it happened I had to reinstall the operating system from scratch. Now the problem is when I open some applications it goes inmediately to start up screen.
The apps so fare are Apple Maps and Font explorer.
Can somebody help me?
Thanks
Sebastián
It’s not clear if this is a hard disk drive failure. That’s why I’d suggested the bootable diagnostics, and—if the diagnostics show storage errors—testing with booting from external storage.
How to Setup and Use an External SSD as y… - Apple Community
This could well be caused by something else, so swapping parts is a little early.
A failure of a decade old hard disk would not be a surprise.
Hard disk drive failures—again, if that is actually what is causing this misbehavior—tend to start with pauses and slowdowns and beachballs, and then progresses to hangs and crashes and corruptions, and to complete failure.
There’s usually no pattern to what apps are involved with a storage failure—or a memory error, for that matter—as that’s entirely dependent on what apps and data are effected by the particular failure.
SMART data is less than entirely reliable, and less than entirely predictive of failures. And diagnostic tools also don’t always find errors, particularly transient errors.
EtreCheck can also sometimes show storage failures. Download and run that and share the results to the clipboard, then open a new reply here and press the button that looks like a printed page (additional text, text attachment) to get a text input box big enough to paste the hardware and software configuration report here.
Have backups of any important data. Always. Particularly now.
¿hablas español?
It’s not clear if this is a hard disk drive failure. That’s why I’d suggested the bootable diagnostics, and—if the diagnostics show storage errors—testing with booting from external storage.
How to Setup and Use an External SSD as y… - Apple Community
This could well be caused by something else, so swapping parts is a little early.
A failure of a decade old hard disk would not be a surprise.
Hard disk drive failures—again, if that is actually what is causing this misbehavior—tend to start with pauses and slowdowns and beachballs, and then progresses to hangs and crashes and corruptions, and to complete failure.
There’s usually no pattern to what apps are involved with a storage failure—or a memory error, for that matter—as that’s entirely dependent on what apps and data are effected by the particular failure.
SMART data is less than entirely reliable, and less than entirely predictive of failures. And diagnostic tools also don’t always find errors, particularly transient errors.
EtreCheck can also sometimes show storage failures. Download and run that and share the results to the clipboard, then open a new reply here and press the button that looks like a printed page (additional text, text attachment) to get a text input box big enough to paste the hardware and software configuration report here.
Have backups of any important data. Always. Particularly now.
¿hablas español?
Run Hardware Test: How to use Apple Hardware Test on your Mac - Apple Support
There’s a reasonable possibility you’ve been chasing failing hardware, such as a failing hard disk drive.
Links to downloads: https://github.com/upekkha/AppleHardwareTest
Hi MrHoffman, thanks for your reply.
I tried the first option tu run Apple Hardware test and I got this message
The .dmg download hardware test option is complicated for me...
Searching about the Apple hardware test I found DriveDx App and I downloaded, the report is 1 issue found
Could be this the problem?
Is better to run Apple Hardware test? I can try
Thanks again
Sebastián
So to confirm, you downloaded and built yourself an AHT DVD (see previous link) and booted that and got that error?
Or tried Option D at boot?
2539 shock events on a Mac mini seems unusual. High. Those don’t usually get bounced around all that much. Or shouldn’t. I’d suspect this hard drive. I’d see if installing on an external Thunderbolt SSD or on a USB 3.0 SSD or hard disk is more stable.
Hi MrHoffman
The error is trying the option+D at boot. The other option is complicated for me.
I just ordered an SSD hard disk to replace it, I hope it works.
I just restarted in safe mode (holding shift) and I can open the Apple Maps App and no problem, opened Preview app and crop an image and no problem as well.
Does this give you some clue?
Thanks again
(Sorry if my english is not good, it isn't my native language)
Problems after reinstall High Sierra
