My IPad does not show an update last update was 12.5.5 i m having problems with my iPad it keeps booting me out of apps.

Been having problems with my iPad. I keep getting booted out of apps. The only thing that I haven’t done is upgrade. My last upgrade was 12.5.5 it saysbit is up to date but I see where it is up tin15 something. What else can I do?

iPad Air, iOS 12

Posted on Jan 26, 2022 4:28 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2022 4:33 AM

Two separate issues - starting with perhaps the immediately most important…


The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.5.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just recently. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15.


As to your other issue, Apps can unexpectedly close for many reasons. This support page may help with troubleshooting:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support



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Question marked as Top-ranking reply

Jan 26, 2022 4:33 AM in response to marlena68

Two separate issues - starting with perhaps the immediately most important…


The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.5.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just recently. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15.


As to your other issue, Apps can unexpectedly close for many reasons. This support page may help with troubleshooting:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support



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My IPad does not show an update last update was 12.5.5 i m having problems with my iPad it keeps booting me out of apps.

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