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Level 1

4 points

ipad air unresponsive gap in screen

My ipad screen is unrensponsive on one part of the screen, this happens with both the apple pencil and my fingers and across different apps, i have not dropped my ipad so im not sure as to what might be the problem, im not using a cover either.

using apple pencilusing my finger

iPad Air, iPadOS 15

Posted on Jan 26, 2022 7:34 AM

Best reply

ProustGiulio

Level 10

207,995 points

Posted on Jan 26, 2022 7:42 AM

If you're sure that nothing (cover or screen protector) interferes with your touch screen, try a "forced" restart of your iPad, using these instructions:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).

If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

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