My MacBook Air Laptop

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My MacBook Air Laptop

On my MacBook Air Laptop I am trying to agree to a software license for "macOS Monterey" to update, but I can't locate the button of the screen to agree or continue.

Posted on Jan 26, 2022 8:08 AM

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Answer 1

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tLimsisnw Author

Level 1

10 points

Jan 29, 2022 12:35 PM in response to tLimsisnw

Found out my problem, I had to relocate my icons in the dock at the bottom of the screen to the side then I was able to answer/ agree to the terms. Then I returned my icons on the dock back to the bottom of the screen.

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Answer 2

Stevi_S

Community Specialist

Jan 27, 2022 10:29 AM in response to tLimsisnw

Hi tLimsisnw,

Thanks for using Apple Support Communities. We understand you're running into an issue completing an update. We're happy to share some information to help.

When updating make sure you're using the steps here: Update macOS on Mac

When you say you're trying to agree, are you seeing the Terms and Conditions? If so, are you seeing any options in that screen?

Thanks

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Answer 3

tLimsisnw Author

Level 1

10 points

Jan 27, 2022 3:41 PM in response to tLimsisnw

On my Mac laptop there is a new update available. I clicked “update/upgrade .“ I see the terms of the agreement but don’t see the option to agree or continue.

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Answer 4

tLimsisnw Author

Level 1

10 points

Jan 27, 2022 3:39 PM in response to Stevi_S

On my Mac laptop there is a new update available. I clicked “update/upgrade .“ I see the terms of the agreement but don’t see the option to agree or continue.

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My MacBook Air Laptop

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