Safari
Safari Version 15.2 (15612.3.6.1.8, 15612) on iMac Freezes when doing "save as" of a web page. OS Catalina 10.15.7 any feed back?
iMac 21.5″, macOS 10.15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Safari Version 15.2 (15612.3.6.1.8, 15612) on iMac Freezes when doing "save as" of a web page. OS Catalina 10.15.7 any feed back?
iMac 21.5″, macOS 10.15
Hi Baffeled.
Try booting the Mac in Safe-Mode as described in this document and test to see if the same issue occurs, if not, restart in Normal-Mode and test again to see if the problem has been automatically repaired:
https://support.apple.com/en-gb/HT201262
A Safe-Mode boot may take up to ten minutes to reach your user desktop and will appear “laggy” to mouse and keyboard commands, this is normal when using Safe-Mode, please be patient!
If the Safe-Mode boot shows the same problem and after booting back into Normal-Mode there is no change then restart the Mac in Recovery-Mode and re-install the macOS.
Although reinstalling the OS in Recovery-Mode keeps your purchased apps and data intact there is always a small risk that the process may fail and leave the hard disk unreadable, ensure you have a valid Time Machine backup on a dedicated external drive to be able to restore your valuable data and apps from if forced to perform a hard disk wipe and full re-install of the macOS.
This document describes the start-up key combinations for Safe-Mode and Recovery-Mode:
https://support.apple.com/en-gb/HT201255
This document describes how to use Recovery-Mode:
https://support.apple.com/en-gb/HT201314
HTH.
Will.
Hi Baffeled.
Try booting the Mac in Safe-Mode as described in this document and test to see if the same issue occurs, if not, restart in Normal-Mode and test again to see if the problem has been automatically repaired:
https://support.apple.com/en-gb/HT201262
A Safe-Mode boot may take up to ten minutes to reach your user desktop and will appear “laggy” to mouse and keyboard commands, this is normal when using Safe-Mode, please be patient!
If the Safe-Mode boot shows the same problem and after booting back into Normal-Mode there is no change then restart the Mac in Recovery-Mode and re-install the macOS.
Although reinstalling the OS in Recovery-Mode keeps your purchased apps and data intact there is always a small risk that the process may fail and leave the hard disk unreadable, ensure you have a valid Time Machine backup on a dedicated external drive to be able to restore your valuable data and apps from if forced to perform a hard disk wipe and full re-install of the macOS.
This document describes the start-up key combinations for Safe-Mode and Recovery-Mode:
https://support.apple.com/en-gb/HT201255
This document describes how to use Recovery-Mode:
https://support.apple.com/en-gb/HT201314
HTH.
Will.
Safari