HTML elements in Mail notification previews

Question

HTML elements in Mail notification previews

Hi everyone,

I have noticed this issue for the past few releases of iOS and it seems that it is still not solved. I can see that HTML elements can been seen in the preview for emails with pictures, like newsletters (see attached picture, it shows HTML address of the image). Is there any work around or we have to wait for Apple to eventually fix it? It is very unsightly and it is the only mail client that has this issue.

iPhone 11 Pro Max

Posted on Jan 27, 2022 12:01 AM

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Answer 1

faith185

Community Specialist

Jan 27, 2022 6:11 PM in response to LargeFullStop

Hello LargeFullStop,

Thanks for posting in Apple Support Communities. We understand that your Mail notifications appear as HTML addresses instead of a preview of the message. Right?

If you have multiple email accounts, does this happen with notifications for every account or a particular account? Try disabling previews, then enable them again. Reference Change notification settings on iPhone if needed.

Have a great day!

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HTML elements in Mail notification previews

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