Bugs on IOS Version 15

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Bugs on IOS Version 15

I updated my Iphone 7plus with the IOS latest version 15.1 and found out that microphone doesn't work meaning that when I record a video the voice is disabled. Voice calls on any app including whatsapp, messenger, instagram etc can't happy what to do?

I restarted, forced shutdown, reset my iphone any ways that I found as recommendation through google search but it didn't work. Unfortunately due to lose of my whatsapp number that I can't recover it I can't downgrade IOS back to 14.8.1 version. Please support.

iPhone 7 Plus, iOS 15

Posted on Jan 27, 2022 2:20 AM

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Answer 1

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mayar007 Author

Level 1

5 points

Jan 30, 2022 4:45 AM in response to mingoslkd

Hello Less,

still couldnt fix my Whatsapp notification and the app support team told me that this issue is out of their scope. Hopefully it gets fine with new app updates.

although I would like to share with you and all other folks reading this discussion and having same problem with microphone and hearing system, if you see you cant make any call via apps, if you speaker/microphone button is disabled while normal call or if you want to record voice in voice memo app then take your phone for repair. It is not a software bug problem but hardware, this problem is called hearing/microphone IC failure. The repairing person should open the motherboard and fix the IC. And no need to reset for 100 times which doesnt gives any result.

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Answer 2

mingoslkd

Community Specialist

Jan 28, 2022 6:55 AM in response to mayar007

Hello mayar007,

Thanks for using Apple Support Communities! We see you're having issues with the microphone on your iPhone 7 Plus, and we'd like to help.

The latest iOS 15 version is actually iOS 15.3. You'll want to back up, update, restart your iPhone and please test the microphone again.

About iOS 15 Updates

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Restart your iPhone

If you're still having the same issue, this article has troubleshooting steps for you to follow:

If the microphones on your iPhone aren't working

Take care!

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Answer 3

mingoslkd

Community Specialist

Jan 28, 2022 9:38 AM in response to mayar007

Hey mayar007,

Thanks for the reply.

If you're still having issues with your iPhone microphone after following that article, your iPhone may need service. This article has the information needed if you need to have your iPhone examined by a technician:

iPhone Repair and Service

For the WhatsApp notification question, you'll want to contact the app developer for help with that. If you're not finding an app within the iPhone Settings for Notifications, the app may have their own in-app settings.

How to contact an app developer

We also found this page for help with WhatsApp, that may get you started:

WhatsApp Help Center

Enjoy your day!

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Answer 4

mayar007 Author

Level 1

5 points

Jan 28, 2022 8:18 AM in response to mingoslkd

Dear Less,

many thanks for the response. I upgraded my ios to 15.3 already on 26 January but related to the backup and update I have no clue I will definitely try it today.

additionally since yesterday I tried to fully reset my iPhone 2 days ago and I found out that I dont receive whatsapp notification. I checked and tried all ways in my iPhone to turn on the notification but it is so interesting that in my iPhone>Setting>Notifications I can’t find Whatsapp. Please advise.

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Bugs on IOS Version 15

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