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Accents

When I download a file with accents, all the accents become Ã" or characters like that, so I need to rename them myself each time. It is the same when I browse my mouse over "System preferences", it is written "Préférences SystÃ"me".


I wanted to know if someone knew how to fix this bug, thank you.

MacBook Air 13″, macOS 12.2

Posted on Jan 27, 2022 4:49 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2022 8:23 AM

Try changing your OS language to English and then back again to French to see if that helps at all


https://support.apple.com/guide/mac-help/change-language-region-apps-preferences-mac-mchlddb13d65/12.0/mac/12.0



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Jan 28, 2022 5:05 AM in response to Luis Sequeira1

Is Safe Mode the recovery mode when you restart Mac ? I didn't try on a new user but I can try later.


I downloaded Etrecheck, here is the report. It is quite long, sorry for the trouble and thank you.

EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-01-28 13:55:39 Download EtreCheckPro from https://etrecheck.com Runtime: 1:29 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (M1, 2020) MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 91 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 348 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared - 15.75 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 489 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 845 MB used) disk3s4 - Update (APFS) (Shared - 13 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 38.26 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 852 MB used) disk2s2 - Update (APFS) (Shared - 496 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 8 MB used, 505 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 505 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 348 KB used, 505 MB free) APFS Mount point: /System/Volumes/Hardware disk3s1s1 - Macintosh HD [APFS Snapshot] 245.11 GB (Shared - 15.75 GB used, 189.63 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 245.11 GB (Shared - 489 MB used, 189.63 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 245.11 GB (Shared - 13 MB used, 189.63 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 245.11 GB (Shared - 38.26 GB used, 189.63 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 245.11 GB (Shared - 20 KB used, 189.63 GB free) APFS Mount point: /System/Volumes/VM Network: Interface en3: Ethernet Adaptor (en3) Interface en4: Ethernet Adaptor (en4) Interface en9: Ethernet Adapter (en3) Interface en10: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Monterey 12.2 (21D49) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification PlayCover.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.DigiDNA.iMazing2Mac.Mini.plist Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini Launchd: ~/Library/LaunchAgents/com.AssistiveRecord.service.plist Executable: ~/Library/Application Support/.9244651991066275668/Services/com.AssistiveRecord.service/AssistiveRecord.service -s 6600 Details: Executable file is hidden - possibly adware Launchd: ~/Library/LaunchAgents/com.7200630037058732237.plist Executable: ~/Library/Application Support/com.15382030617740385471/16037331794416105519 77EE4152-303F-5134-B311-9FFD168D3B09 1137 Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeper-Info.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeper Info.app/Contents/MacOS/MacKeeper Info Launchd: /Library/LaunchDaemons/com.AssistiveRecord.system.plist Executable: /Library/Application Support/.9244651991066275668/System/com.AssistiveRecord.system/AssistiveRecord.system -t com.AssistiveRecord.system Details: Executable file is hidden - possibly adware Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeper-Reminder.plist Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeper Reminder.app/Contents/MacOS/MacKeeper Reminder Login Item: ~/.Trash/Mac Cleaner.app/Contents/MacCleanerReminder.app Apps: 2 Old Applications: 6 x86-only apps System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 196 Apple tasks [Running] 140 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 194 Apple tasks [Running] 139 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.AssistiveRecord.system.plist (? b1a7f307 - installed 2022-01-20) [Loaded] com.PCHelpSoft.Helper.plist (Avanquest North America - installed 2022-01-28) [Loaded] com.mackeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2022-01-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-01-26) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2022-01-28) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-10-12) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-10-12) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-26) User Launch Agents: [Running] com.7200630037058732237.plist (? 0 - installed 2022-01-24) [Loaded] com.AssistiveRecord.service.plist (? 0 - installed 2022-01-20) [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (? 0 - installed 2022-01-20) [Loaded] com.mackeeper.MacKeeper-Info.plist (? 0 - installed 2022-01-26) [Loaded] com.mackeeper.MacKeeper-Reminder.plist (? 0 - installed 2022-01-26) User Login Items: [Loaded] StartUpHelper (Spotify - installed 2022-01-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] TilesHelper (Michelangelo De Simone - installed 2022-01-28) Modern Login Item /Applications/Tiles.app/Contents/Library/LoginItems/TilesHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-01-26) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Loaded] MacCleanerReminder (? - installed 2022-01-28) Application ~/.Trash/Mac Cleaner.app/Contents/MacCleanerReminder.app Audio Plug-ins: ACE: 11.7.5 (Rogue Amoeba Software, LLC - installed 2022-01-21) Backup: Time Machine Not Configured! Performance: System Load: 10.72 (1 min ago) 6.58 (5 min ago) 2.82 (15 min ago) Nominal I/O speed: 2.95 MB/s File system: 7.01 seconds Write speed: 2207 MB/s Read speed: 2109 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 17 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (7) 62.22 % (Apple) EtreCheckPro 23.18 % (Etresoft, Inc.) WindowServer 17.10 % (Apple) kernel_task 13.02 % (Apple) Safari 6.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 1019 MB (Apple) Discord Helper (Renderer) (2) 470 MB (Discord, Inc.) EtreCheckPro 307 MB (Etresoft, Inc.) com.apple.appkit.xpc.openAndSavePanelService (4) 172 MB (Apple) Safari 154 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 19 MB / 322 KB (Apple) helpd 3 MB / 42 KB (Apple) mDNSResponder 60 KB / 51 KB (Apple) Safari 40 KB / 5 KB (Apple) CategoriesService 21 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (7) 11 (Apple) WindowServer 9 (Apple) coreaudiod 3 (Apple) com.apple.WebKit.GPU 2 (Apple) 16037331794416105519 2 (? - ~/Library/Application Support/com.15382030617740385471) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 39 MB Used RAM: 7.27 GB Cached files: 705 MB Available RAM: 743 MB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-01-18 Brave-Browser-CLU884 (0) 2022-01-21 WhatsApp (2.2149.4) 2022-01-23 Grammarly for Safari (9.48) 2022-01-26 MacKeeper (5.8) 2022-01-26 Microsoft Teams (1.00.434557) 2022-01-26 Zoom (5.9.3.4239) 2022-01-26 XProtectPlistConfigData (2154) 2022-01-27 macOS Monterey (12.2) 2022-01-27 RosettaUpdateAuto (1.0.0.0.1.1642843046) 2022-01-27 MRTConfigData (1.86) 2022-01-27 macOS 12.2 (12.2) Diagnostics Information (past 7-30 days): 2022-01-28 12:16:34 com.piriform.ccleaner.CCleanerAgent Crash (25 times) Executable: /Library/PrivilegedHelperTools/com.piriform.ccleaner.CCleanerAgent End of report


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Jan 28, 2022 5:39 AM in response to roseline86

Ouch!!!!!


You have the nasty "mackeeper", plus other apparent adware:


Launchd: ~/Library/LaunchAgents/com.AssistiveRecord.service.plist

Executable: ~/Library/Application Support/.9244651991066275668/Services/com.AssistiveRecord.service/AssistiveRecord.service -s 6600

Details: Executable file is hidden - possibly adware


Launchd: ~/Library/LaunchAgents/com.7200630037058732237.plist

Executable: ~/Library/Application Support/com.15382030617740385471/16037331794416105519 77EE4152-303F-5134-B311-9FFD168D3B09 1137

Details: Domain name invalid - possibly adware


Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeper-Info.plist

Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeper Info.app/Contents/MacOS/MacKeeper Info


Launchd: /Library/LaunchDaemons/com.AssistiveRecord.system.plist

Executable: /Library/Application Support/.9244651991066275668/System/com.AssistiveRecord.system/AssistiveRecord.system -t com.AssistiveRecord.system

Details: Executable file is hidden - possibly adware


Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeper-Reminder.plist

Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeper Reminder.app/Contents/MacOS/MacKeeper Reminder




You also have something called "mac cleaner" - never install any program that claims to "clean", "optimize" or "speed up" your mac.



Login Item: ~/.Trash/Mac Cleaner.app/Contents/MacCleanerReminder.app




Effective defenses against malware and other threats



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Jan 31, 2022 7:11 AM in response to roseline86

Where exactly is this screenshot from security? Is it from "Full Disk Access"?


Note that all the applications there being unchecked, they are not being given permission to whatever it is.


Do you use the Terminal? If you do, then you probably want to check its box, otherwise not.

Etrecheck we know of, and when used to produce its report it is best to give it Full Disk Access (and turn that option in the application too) for a more complete report.


The application with a long and numeric name is suspicious. I would remove it from the list by selecting and pressing "-", unless you know what it is.


For the sshd-... thing, it is a normal thing. See MrHoffman's reply on this thread:

https://discussions.apple.com/thread/250352651

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Feb 2, 2022 1:58 AM in response to Luis Sequeira1

Thanks for your explanations. Yeah, it is from "Full Disk Access".


I don't use Terminal so I will probably leave it unchecked. I also got removed the weird numeric name.

Thanks for the link to this thread, I read it and it was very instructive.


Thanks for your help, I ran a last Etrecheck report, do you mind telling me if there is something wrong? There are no more large problems. (sorry it is in French, I even downloaded the English version on website)


Version dâ EtreCheckPro: 6.5.6 (6F041) Date du rapport: 2022-02-02 10:55:55 Télécharger EtreCheckPro de https://etrecheck.com Temps écoulé: 1:28 Performance: Excellente Problème: Pas de problème - seulement la vérification Problèmes graves: Les choses qui figurent ici ont besoin de correction immédiate. Aucune sauvegarde Time Machine - Sauvegarde Time Machine backup pas trouvée. Problèmes légers: Les problèmes qui figurent ici nâ ont pas besoin de correction immédiate, mais il est possible quâ ils deviennent plus graves dans le futur ou quâ ils soient des occasions dâ amélioration. Logiciel en plantage - Il y a eu quelques plantages de logiciel. Fichiers sans signature - Il y a des logiciels installés qui manquent de signature. Apple a dit que les fichiers sans signature ne fonctionneront plus par défaut dans une version future du système. Logiciels x86-seulement - Cet ordinateur a des logiciels x86-seulement qui pourraient ne pas fonctionner sur les versions futures du système. Informations matérielles: MacBook Air (M1, 2020) MacBook Air Modèle: MacBookAir10,1 2.40 GHz Apple M1 (m1) unité centrale: 8-core 8 Go RAM - Impossible de lâ augmenter Batterie: Santé = Normal - Nombre de cycles = 96 Informations vidéo: Apple M1 Color LCD (encastré) 2880 x 1800 Informations des disques: disk0 - APPLE SSD AP0256Q 251.00 Go (SSD - TRIM: Oui) Interne Apple Fabric NVM Express disk0s1 [Conteneur APFS] 524 Mo disk1 [Disque APFS virtuel] 524 Mo (Partagé avec 4 volumes) disk1s1 - iSCPreboot (APFS) [Preboot APFS] (Partagé - 8 Mo utilisés) disk1s2 - xART (APFS) (Partagé - 6 Mo utilisés) disk1s3 - Hardware (APFS) (Partagé - 348 Ko utilisés) disk1s4 - Recovery (APFS) [Restauration] (Partagé - 20 Ko utilisés) disk0s2 [Conteneur APFS] 245.11 Go disk3 [Disque APFS virtuel] 245.11 Go (Partagé avec 6 volumes) disk3s1 (APFS) [Conteneur APFS] (Partagé - 15.75 Go utilisés) disk3s1s1 - Macintosh HD (APFS) [Instantané APFS] (Partagé - 15.75 Go utilisés) disk3s2 - Preboot (APFS) [Preboot APFS] (Partagé - 489 Mo utilisés) disk3s3 - Recovery (APFS) [Restauration] (Partagé - 845 Mo utilisés) disk3s4 - Update (APFS) (Partagé - 14 Mo utilisés) disk3s5 - Data (APFS) [Disque APFS virtuel] (Partagé - 41.29 Go utilisés) disk3s6 - VM (APFS) [VM APFS] (Partagé - 20 Ko utilisés) disk0s3 [Conteneur APFS] 5.37 Go disk2 [Disque APFS virtuel] 5.37 Go (Partagé avec 2 volumes) disk2s1 - Recovery (APFS) [Restauration] (Partagé - 852 Mo utilisés) disk2s2 - Update (APFS) (Partagé - 496 Ko utilisés) Volumes montés: disk1s1 - iSCPreboot [Preboot APFS] 524 Mo (Partagé - 8 Mo utilisés, 505 Mo libre) APFS Point de montage: /System/Volumes/iSCPreboot disk1s2 - xART 524 Mo (Partagé - 6 Mo utilisés, 505 Mo libre) APFS Point de montage: /System/Volumes/xarts disk1s3 - Hardware 524 Mo (Partagé - 348 Ko utilisés, 505 Mo libre) APFS Point de montage: /System/Volumes/Hardware disk3s1s1 - Macintosh HD [Instantané APFS] 245.11 Go (Partagé - 15.75 Go utilisés, 189.96 Go disponsible, 186.59 Go libre) APFS Point de montage: / Lecture seule: Oui disk3s2 - Preboot [Preboot APFS] 245.11 Go (Partagé - 489 Mo utilisés, 186.59 Go libre) APFS Point de montage: /System/Volumes/Preboot disk3s4 - Update 245.11 Go (Partagé - 14 Mo utilisés, 186.59 Go libre) APFS Point de montage: /System/Volumes/Update disk3s5 - Data [Disque APFS virtuel] 245.11 Go (Partagé - 41.29 Go utilisés, 189.96 Go disponsible, 186.59 Go libre) APFS Point de montage: /System/Volumes/Data Chiffré disk3s6 - VM [VM APFS] 245.11 Go (Partagé - 20 Ko utilisés, 186.59 Go libre) APFS Point de montage: /System/Volumes/VM Réseau: Interface en3: Ethernet Adaptor (en3) Interface en4: Ethernet Adaptor (en4) Interface en9: Ethernet Adapter (en3) Interface en10: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Logiciels du système: macOS Monterey 12.2 (21D49) Temps écoulé depuis le démarrage: Moins dâ une heure Notifications: EtreCheckPro.app 4 notifications PlayCover.app 3 notifications Sécurité: Gatekeeper: App Store et développeurs identifiés Protection de lâ intégrité du système: Activée Logiciel antivirus: Apple Fichiers sans signature: Apps: 2 Vieux Logiciels: 5 logiciels x86-seulement Daemons launchd du système: [Pas engagé] 40 opérations Apple [Engagé] 198 opérations Apple [En marche] 138 opérations Apple [Autre] Une opération Apple Agents launchd du système: [Pas engagé] 16 opérations Apple [Engagé] 190 opérations Apple [En marche] 143 opérations Apple [Autre] Une opération Apple Daemons launchd: [Engagé] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installé 2022-02-01) à léments Ouverture: [Engagé] StartUpHelper (Spotify - installé 2022-01-26) à lément dâ ouverture moderne /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Engagé] TilesHelper (Michelangelo De Simone - installé 2022-01-28) à lément dâ ouverture moderne /Applications/Tiles.app/Contents/Library/LoginItems/TilesHelper.app [Pas engagée] WhatsApp Login Helper (App Store - installé 2022-01-26) à lément dâ ouverture moderne /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Modules audios: ACE: 11.7.5 (Rogue Amoeba Software, LLC - installé 2022-01-21) Sauvegarde: Time Machine pas configuré! Performance: Charge du système: 1.82 (1 min) 1.77 (5 min) 1.74 (15 min) Vitesse nominale dâ E / S: 0.54 Mo/s Système de fichier: 6.91 seconds Vitesse écrire: 2290 Mo/s Vitesse lire: 2053 Mo/s Instantané de lâ utilisation de lâ unité centrale: Type En tout Système 4 % Utilisateur 10 % Inactive 85 % Instantané de lâ utilisation de lâ unité centrale par opération: Opération (nombre) Lâ unité centrale (Source - Lieu) EtreCheckPro 26.18 % (Etresoft, Inc.) WindowServer 20.86 % (Apple) Spotify Helper (Renderer) 16.98 % (Spotify) com.apple.WebKit.WebContent (27) 10.90 % (Apple) kernel_task 9.17 % (Apple) Instantané de lâ utilisation de la mémoire par opération: Opération (nombre) Usage de mémoire (Source - Lieu) com.apple.WebKit.WebContent (27) 1.47 Go (Apple) EtreCheckPro 341 Mo (Etresoft, Inc.) Spotify Helper (Renderer) 177 Mo (Spotify) Discord Helper (Renderer) 135 Mo (Discord, Inc.) Safari 108 Mo (Apple) Instantané de lâ utilisation du réseau par opération: Opération (nombre) Entrée / Sortie (Source - Lieu) com.apple.WebKit.Networking 17 Mo / 614 Ko (Apple) Spotify 392 Ko / 48 Ko (Spotify) mDNSResponder 298 Ko / 135 Ko (Apple) parsecd 14 Ko / 7 Ko (Apple) apsd 5 Ko / 9 Ko (Apple) Instantané de lâ utilisation de lâ énergie par opération: Opération (nombre) à nergie (0-100) (Source - Lieu) Spotify Helper (Renderer) 7 (Spotify) com.apple.WebKit.WebContent (27) 6 (Apple) WindowServer 5 (Apple) coreaudiod 3 (Apple) Spotify 2 (Spotify) Informations de la mémoire virtuelle: Mémoire vive: 8 Go Mémoire libre: 19 Mo Mémoire utilisé: 7.51 Go Cache du fichier: 484 Mo Mémoire disponible: 503 Mo Fichier dâ échange utilisé: 0 o Installations de logiciels (60 derniers jours): Date dâ installation Nom (Version) 2022-01-18 Brave-Browser-CLU884 (0) 2022-01-21 WhatsApp (2.2149.4) 2022-01-26 MacKeeper (5.8) 2022-01-26 Microsoft Teams (1.00.434557) 2022-01-26 XProtectPlistConfigData (2154) 2022-01-27 macOS Monterey (12.2) 2022-01-27 RosettaUpdateAuto (1.0.0.0.1.1642843046) 2022-01-27 MRTConfigData (1.86) 2022-01-27 macOS 12.2 (12.2) 2022-01-29 Grammarly for Safari (9.50) 2022-02-01 Zoom (5.9.3.4239) à vénements du diagnostic (7-30 dernier jours): 2022-02-01 21:51:21 GenshinImpact.app Usage du processeur élevé Exécutable: /Users/***/Library/Containers/me.playcover.PlayCover/GenshinImpact.app 2022-01-31 10:25:27 16037331794416105519 Plantage Exécutable: /Users/***/Library/Application Support/com.15382030617740385471/16037331794416105519 Détails: libc++abi.dylib: terminating with uncaught exception of type std::out_ of_range: basic_string libsystem_c.dylib: abort() called 2022-01-28 18:55:16 powerd Plantage Exécutable: /System/Library/CoreServices/powerd.bundle/powerd 2022-01-28 12:16:34 com.piriform.ccleaner.CCleanerAgent Plantage (25 fois) Exécutable: /Library/PrivilegedHelperTools/com.piriform.ccleaner.CCleanerAgent Fin du rapport


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Jan 31, 2022 1:54 AM in response to Luis Sequeira1

I trashed all the files along with MacKeeper. But, I couldn't find the app in finder, I also found something called monitor-x86_64.

In security and confidentiality parameters, there are some strange apps, do you recognize them? I am thinking of deleting them with -

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Jan 29, 2022 2:17 AM in response to Luis Sequeira1

I didn't think it would be this bad, thanks for informing me. I deleted the "mac cleaner" and read the article, it was a huge help for a new mac user like me.


Should I use EtreCheck to delete all the files you pointed out?

I tried to find "mackeeper" in my applications but it isn't there. Is it stocked somewhere else?

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Jan 29, 2022 2:32 AM in response to roseline86

The thing with mackeeper is that it is a sneaky bastard. It may have hidden itself.


You could try deleting the files that Etrecheck reports:


Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeper-Reminder.plist

Executable: /Applications/MacKeeper.app/Contents/Library/LaunchAgents/MacKeeperAgent.app/Contents/Library/LaunchAgents/MacKeeper Reminder.app/Contents/MacOS/MacKeeper Reminder



In Finder, press Command-Shift-G and paste


~/Library/LaunchAgents/com.mackeeper.MacKeeper-Reminder.plist


then trash this file; similarly, with


/Applications/MacKeeper.app


and trash it; but I am not sure if it will work.


Often, such a nasty beast gets hold of one's mac, the ultimate solution is a clean install.

Make a full backup, erase and install, and then ONLY migrate the user accounts, and nothing else.

Reinstall the applications you may need, either from the App Store or their developers' sites, and never from "aggregating" sites that post copies of apps riddled with adware and other forms of malware.

And never trust any program that claims to clean, optimize or speed up your mac; they're scams.

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Jan 31, 2022 7:06 AM in response to roseline86

The RogueAmoeba thing is a legitimate audio software.

You should not need any "cleaner" - ccleaner is something that I hear windows users depend on to clean their messes, but there is no need and should be no cleaner on a mac.

The zoom thing is, well, for Zoom. A lot of people have used Zoom this past two years, as it has become one of the leading applications for remote meetings. I use it constantly. If you use Zoom, don't mess with this file.

No idea about this "pchelp" thing.

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