You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I click certain thing on my phone?

I have iPhone XR and it won’t let me click certain thing and yes I restart many times .. I do not want to reset

iPhone XR, iOS 15

Posted on Jan 27, 2022 5:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2022 5:49 AM

The two basic troubleshooting steps are:


A forced restart of your device, using these instructions:--> Force restart iPhone – Apple Support

I avoid suggesting the second one, as you don't want to run it.

or,

you can make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jan 27, 2022 5:49 AM in response to katilyn114

The two basic troubleshooting steps are:


A forced restart of your device, using these instructions:--> Force restart iPhone – Apple Support

I avoid suggesting the second one, as you don't want to run it.

or,

you can make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Why can’t I click certain thing on my phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.