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katilyn114 Author

Level 1

5 points

Why can’t I click certain thing on my phone?

I have iPhone XR and it won’t let me click certain thing and yes I restart many times .. I do not want to reset

iPhone XR, iOS 15

Posted on Jan 27, 2022 5:42 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jan 27, 2022 5:49 AM

The two basic troubleshooting steps are:

A forced restart of your device, using these instructions:--> Force restart iPhone – Apple Support

I avoid suggesting the second one, as you don't want to run it.

or,

you can make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Why can’t I click certain thing on my phone?

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