Airpods Pro conversation boost is not working

There were some issues with audio quality during calls on AirPods Pro which got replaced in Apple store after genius bar checked it. However, on the replaced ones, I don't see any difference when I enable/disable conversation boost. It was very clear in my original pairs which were returned.


I took them to Genius Bar again but the diagnostics came all correct so didn't get any help. I did reset AirPods too. Can somebody help me please?

Posted on Jan 27, 2022 9:01 AM

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5 replies

Jan 28, 2022 11:22 AM in response to nnkreddy

Hey nnkreddy,


It sounds like you're having an issue with conversation boost on your AirPods. We can understand wanting to look into that further. We want to help.


We'd recommend restoring your AirPods to factory settings to see if that helps. This article explains how: Unpair, restart, or reset your AirPods


Pair your AirPods Pro to your iPhone and set up the conversation boost again:

Connect your AirPods and AirPods Pro to your iPhone

Customize Transparency mode for AirPods Pro


If that doesn't help, we'd recommend contacting Apple Support for assistance here: Get Support


Thanks!

Jan 28, 2022 7:34 PM in response to nnkreddy

nnkreddy Said:

"Airpods Pro conversation boost is not working: There were some issues with audio quality during calls on AirPods Pro which got replaced in Apple store after genius bar checked it. [...]Can somebody help me please?"

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Troubleshooting Apple Conversation Boost:

Some External Links to Try:

If Apple cannot fix these, then try troubleshooting these on your own. That may be the fix here.


IMPORTANT:

Back Up First: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the troubleshooting. Here are the links:





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Airpods Pro conversation boost is not working

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