You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple iPad Air 3

My iPad Air 3 screen became unresponsive on several occasions then it cracked from side to top I thought it was a scratch which baffled me. It hasn’t been dropped and always has a targus case on it. Has anyone else had this problem? It will now cost £250 to repair! My Apple pen still works with the screen. Maggie

iPad, 9

Posted on Jan 27, 2022 9:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2022 9:43 PM

Margib19 Said"

"Apple iPad Air 3: My iPad Air 3 screen became unresponsive on several occasions then it cracked from side to top I thought it was a scratch which baffled me. It hasn’t been dropped and always has a targus case on it. Has anyone else had this problem? It will now cost £250 to repair! My Apple pen still works with the screen.[...]"

-------


Yes. My friend's iPad has a crack on it, and the pencil works fine.


However, he is getting the screen replaced, to prevent futher damage. So, you should consider doing the same.

1 reply
Question marked as Top-ranking reply

Jan 27, 2022 9:43 PM in response to Margib19

Margib19 Said"

"Apple iPad Air 3: My iPad Air 3 screen became unresponsive on several occasions then it cracked from side to top I thought it was a scratch which baffled me. It hasn’t been dropped and always has a targus case on it. Has anyone else had this problem? It will now cost £250 to repair! My Apple pen still works with the screen.[...]"

-------


Yes. My friend's iPad has a crack on it, and the pencil works fine.


However, he is getting the screen replaced, to prevent futher damage. So, you should consider doing the same.

Apple iPad Air 3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.