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We have an Ipad gen 7 that has suddenly stopped working. It won't turn on at all. Tried hard reset many times. Have tired different chargers. Nothing shows up on the screen. We just got this a couple years ago. I have Ipad 2 from 2011 that still works. Is it worth taking it to an Apple store and paying to fix it? we don't have AppleCare plus.
We already tried the forced-restart. We had it on a charger for over 24 hours, its not the charger, we checked with other devices.
We already tried the forced-restart. We had it on a charger for over 24 hours, its not the charger, we checked with other devices.
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - or preferably overnight. Then, while still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
You also can try iTunes restore it, factory reset for in less words, if that still don't work, set up a appointment with the Genius Bar.
This of course leaves room to follow the remaining 90% of guidance.
Ipad - Gen 7 - won't turn on
