cancelling netflix subscription

Having difficulty trying to change billing on netflix and cancelling subscription and I cant see the subscription in itunes.

iPhone 12 Pro Max, iOS 14

Posted on Jan 28, 2022 1:03 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2022 7:16 AM

Hi olesego,


Thanks for coming to Apple Support Communities for help canceling a subscription.


From your description, it sounds like Netflix is billing you. Please see: If the subscription that you want to cancel is not listed.


"On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc."


To cancel Netflix, please visit Netflix Help Center.


Have a fantastic day!

1 reply
Question marked as Top-ranking reply

Jan 30, 2022 7:16 AM in response to olesego

Hi olesego,


Thanks for coming to Apple Support Communities for help canceling a subscription.


From your description, it sounds like Netflix is billing you. Please see: If the subscription that you want to cancel is not listed.


"On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc."


To cancel Netflix, please visit Netflix Help Center.


Have a fantastic day!

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cancelling netflix subscription

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