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My wife’s iPhone 11 is inop even after trying the hard reset by quickly pressing the volume buttons separately and then holding the right side button until the apple logo appears. After the logo finally goes away, it will still cycle between a frozen load screen which was the initial problem. Any suggestions?
[Re-Titled by Moderator]
iPhone 11
The next step would be to restore the device to Factory, then restore her latest backup. See these steps.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
See if this link helps...
iPhone 11 frozen on load screen
