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Level 1

4 points

Face ID Stopped working on iPhone X

I have the same problem as described by so many. This afternoon for no apparent reason the Face ID stopped working. I did all the problem solving steps. Turned off, turned on. Checked for the latest software. Plugged in did a DFU update, nothing seemed to help. Unfortunately I am outside the Apple Care warranty period on this phone.

Feels like a software issue and I am not thrilled that I will need to pay the Apple tech folks to fix this.

iPhone X

Posted on Jan 28, 2022 8:14 PM

Best reply

deggie

Level 10

167,225 points

Posted on Jan 28, 2022 8:47 PM

Click on the Get Support link on the top right of this page and start the service process.

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Face ID Stopped working on iPhone X

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