Face ID Stopped working on iPhone X

I have the same problem as described by so many. This afternoon for no apparent reason the Face ID stopped working. I did all the problem solving steps. Turned off, turned on. Checked for the latest software. Plugged in did a DFU update, nothing seemed to help. Unfortunately I am outside the Apple Care warranty period on this phone.


Feels like a software issue and I am not thrilled that I will need to pay the Apple tech folks to fix this.


iPhone X

Posted on Jan 28, 2022 8:14 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID Stopped working on iPhone X

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.