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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am setting up a new iphone after my old one was stolen and I don’t have a device that is connected that can receive a verification code. The new iPhone is requiring the verification code in order to proceed with set up. Is there a fix here?
What if I can't access a trusted device or didn't receive a verification code?
If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.
If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.
If you lost / can't reach the trusted device or phone number associated with your Apple ID
As long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device or phone number to your account. You can also remove any devices you may have lost, sold, or given away.
Remove the device you no longer wish to use to verify your identity. If you have additional devices with Find My iPhone enabled, you can verify them as trusted devices. You can also add additional trusted phone numbers.
If you lost your Recovery Key
As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.
If you can't sign in with two-step verification using your Apple ID ...
What if I can't access a trusted device or didn't receive a verification code?
If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.
If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.
If you lost / can't reach the trusted device or phone number associated with your Apple ID
As long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device or phone number to your account. You can also remove any devices you may have lost, sold, or given away.
Remove the device you no longer wish to use to verify your identity. If you have additional devices with Find My iPhone enabled, you can verify them as trusted devices. You can also add additional trusted phone numbers.
If you lost your Recovery Key
As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.
If you can't sign in with two-step verification using your Apple ID ...
bsb219 Said:
"Setting up new iPhone - code: I am setting up a new iphone after my old one was stolen and I don’t have a device that is connected that can receive a verification code. The new iPhone is requiring the verification code in order to proceed with set up. Is there a fix here?"
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Modifying the Phone Number:
Contact Apple Support:
Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Number associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.
Contact ApleSupport.
bsb219 Said:
"Setting up new iPhone - code: I am setting up a new iphone after my old one was stolen and I don’t have a device that is connected that can receive a verification code. The new iPhone is requiring the verification code in order to proceed with set up. Is there a fix here?"
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Secure your Account.
Perform the following to avoid a compromised account form here.
A. Verify Your Devices:
Verify that you the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
B. Consider Modifying your Credentials:
Having been stollen, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.
C. Deauthorize All Option:
Try Deauthorize All. You can only Deauthorize All items once every 365 days. So, you may have to wait up to a year before you can perform this. Go Here: Authorize or Deauthorize your Computer for iTunes Store purchases - Apple Support
Setting up new iPhone - code
