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Help! Migrated from old mac now new mac is slow

I recently migrated all of my files from my old mac to my new mac. Now the new mac runs very slow. Apps do not open, and it glitches out in weird ways that the old mac did. Is it possible that I transferred malware? Also, is there a way to wipe the new mac without getting rid of photos and music?

Thanks!

MacBook Pro 13″, macOS 10.14

Posted on Jan 29, 2022 5:08 AM

Reply
Question marked as Best reply

Posted on Jan 29, 2022 6:44 AM

softfalcon wrote:

I recently migrated all of my files from my old mac to my new mac. Now the new mac runs very slow. Apps do not open, and it glitches out in weird ways that the old mac did. Is it possible that I transferred malware? Also, is there a way to wipe the new mac without getting rid of photos and music?
Thanks!


Rebooting and test ?



To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

1 reply
Question marked as Best reply

Jan 29, 2022 6:44 AM in response to softfalcon

softfalcon wrote:

I recently migrated all of my files from my old mac to my new mac. Now the new mac runs very slow. Apps do not open, and it glitches out in weird ways that the old mac did. Is it possible that I transferred malware? Also, is there a way to wipe the new mac without getting rid of photos and music?
Thanks!


Rebooting and test ?



To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

Help! Migrated from old mac now new mac is slow

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