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MBP 2018 shutting down randomly

Hi,

I have a mac book pro 2018 with the Touch Bar installed. A few days back my Touch Bar suddenly died and then I upgraded my os to Monterey and suddenly my laptop started to show a kernel error and die down randomly with fans whooshing and a loud beep sound. I think my ram has started to give up but can there be other issues too ??

MacBook Pro 13″, macOS 12.1

Posted on Jan 29, 2022 6:27 AM

Reply
Question marked as Best reply

Posted on Jan 29, 2022 6:53 AM

Vishal-raj wrote:

Hi,
I have a mac book pro 2018 with the Touch Bar installed. A few days back my Touch Bar suddenly died and then I upgraded my os to Monterey and suddenly my laptop started to show a kernel error and die down randomly with fans whooshing and a loud beep sound. I think my ram has started to give up but can there be other issues too ??


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




if no insight or resolve—


See if you can run the user Diagnostic for a hardware issue...


The user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

https://support.apple.com/en-us/HT202731

1 reply
Question marked as Best reply

Jan 29, 2022 6:53 AM in response to Vishal-raj

Vishal-raj wrote:

Hi,
I have a mac book pro 2018 with the Touch Bar installed. A few days back my Touch Bar suddenly died and then I upgraded my os to Monterey and suddenly my laptop started to show a kernel error and die down randomly with fans whooshing and a loud beep sound. I think my ram has started to give up but can there be other issues too ??


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




if no insight or resolve—


See if you can run the user Diagnostic for a hardware issue...


The user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

https://support.apple.com/en-us/HT202731

MBP 2018 shutting down randomly

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