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how to reset an iphone

Hi I have my grandads iphone i think its a 6s, problem is that due to medical issues he has forgotton his 6 digit passcode and i have been tasked with getting into it. this is proving to be a problem as i do not have his apple id or password. is there a way around this. thank you

Posted on Jan 29, 2022 8:28 AM

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Posted on Jan 29, 2022 9:14 AM

as i do not have his apple id or password.

You have to ask him.

He can check your Apple ID via his email box, see this Apple article: If you forgot your Apple ID

https://support.apple.com/en-us/HT201354


see this Apple article: If you forgot your Apple ID password

https://support.apple.com/en-us/HT201487

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how to reset an iphone

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