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Michele1776 Author

Level 1

4 points

i need to unlock an iphone

i need to get into a phone that I purchased for my neice. SHe says she forgot her passcode and have no idea of what her apple id is. Is there a way for me to restart the device from scratcH?

iPhone 8

Posted on Apr 6, 2021 8:55 AM

Top-ranking reply

ChrisJ4203

Level 10

230,666 points

Posted on Apr 6, 2021 9:04 AM

While you can restore an iPhone to factory that you have forgotten the passcode for, however, to be able to restore it to working order, you would need the Apple ID and password to activate it again. Without it, you would run into Activation Lock. She is going to have to recover her Apple ID and password.

This is how you are able to restore from the forgotten passcode, If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support and this accompanying video.

To look into recovering the Apple ID, see this, If you forgot your Apple ID - Apple Support

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i need to unlock an iphone

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