jrmmac Said:
"CD/DVD external drive not working: Have external apple CD/DVD drive; won't connect thru USB-C adapter to MacBook pro (new M1 chip) or Mac Mini upgraded to Monterey OS. Anyone else have this issue? notification banner says to plug into USB port on machine; and am doing that thru the USB-A to USB-c multi adaptor but CD player won't work/start up."
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Troubleshooting Apple SuperDrive:
What to Try:
A. Verify the connection
Is there a Drive Even Seen?:
To Find Out:
- Go to: Apple menu
- Select: About this Mac
- Click: System Report... button
- View: Hardware on left-column
- Click: Disc Burning
- Confirm if a Superdrive is Even Seen
B. Try Using a New Administrator User:
See what happens when you create a new Administrator User and login to it and perform and eject. If it works, then it is something misconfigured in your current user.
C. Connect to a Different Mac:
Connect this to a difference Mac, seeing if you can get it to work. If you don't have another Mac, ask someone else (i.e. friend or family member) if you may use their Mac(with their permission, or course).
D. Boot in Safe Mode:
In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use safe Mode on your Mac - Apple Support