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Can't sign in to Apple Music

app.js[2031:72] Error


This error occurs when trying to log in.

In order to play music, you need to confirm your age of 19 or older, but because of an error, you cannot log in, so you cannot play music.


It's very annoying to have this problem with paid content that requires a subscription. Need a quick fix

Posted on Jan 29, 2022 2:25 PM

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Question marked as Best reply

Posted on Jan 29, 2022 2:44 PM

Adihang Said:

"Can't sign in to Apple Music: app.js[2031:72] Error This error occurs when trying to log in. In order to play music, you need to confirm your age of 19 or older, but because of an error, you cannot log in, so you cannot play music. It's very annoying to have this problem with paid content that requires a subscription. Need a quick fix"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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1 reply
Question marked as Best reply

Jan 29, 2022 2:44 PM in response to Adihang

Adihang Said:

"Can't sign in to Apple Music: app.js[2031:72] Error This error occurs when trying to log in. In order to play music, you need to confirm your age of 19 or older, but because of an error, you cannot log in, so you cannot play music. It's very annoying to have this problem with paid content that requires a subscription. Need a quick fix"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Can't sign in to Apple Music

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