How did I get Photos to resume scanning faces?

Question

Level 1

12 points

How did I get Photos to resume scanning faces?

Mac mini M1, Monterey v12.2

Message when I open Apple Photo is 15,803 Photos Scanned. Photos will continue scanning your remaining 28,812 photos when you are not suing the app and your Mac is connected to power.

Yet it is always 15,803. I use the mini remotely from a MacBook Pro most of the time. I've left Photos running. I've shut down photos and everything else on the mini and even stopped Screen Sharing. Rebuilt the library. Rebooted the computer. The scan number does not advance!

Mac mini 2018 or later

Posted on Jan 29, 2022 4:08 PM

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Answer 1

green500

Community Specialist

Jan 30, 2022 6:01 PM in response to Mystrmuzk

Hello Mystrmuzk,

Welcome to Apple Support Communities. We understand that you want Photos to resume scanning. We are happy to help.

Please check for potential sources of interference using the steps here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support Apple recommends these router settings as follows: Recommended settings for Wi-Fi routers and access points - Apple Support

We also would like for you to try some isolation troubleshooting steps. Please use the steps here: How to use safe mode on your Mac - Apple Support We’d also like you to set up a new user account here: Set up users, guests, and groups on Mac - Apple Support

Let us know if you have further questions.

Take care.

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Answer 2

Jan 31, 2022 1:59 AM in response to Mystrmuzk

Photos in Catalina, Big Sur and Monterey has been very lazy at scanning faces. You can only wait while keeping Photos "in the background" but sometimes it might take weeks of months until it decides to do that no matter which idling method is used.

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